FREQUENTLY ASKED QUESTIONS
Q. What if it rains?
A. Our show is WEATHERPROOF - come rain or shine our show can go on. Our stunt rig is fitted with grip surfacing so the riders can still pull their tricks in slippery conditions. The riders also alter their equipment in harsh weather conditions to be able to continue. Some jumps may become slightly restricted in high winds or hail-storms etc but such is the nature of the British climate!
Q. Our event site is limited in space, are you flexible in your space requirements?
A. Yes. We have undertaken kick-start shows in 5m x 5m spaces and can squeeze our dimensions to a certain extent to work around your site. Simply send us a site plan or discuss some of the areas you have to work with and we can make something work.
Q. Can you provide adequate health & safety paperwork?
A. Of course. We realise how important water-tight H&S is with an activity which thrives on risk. We also realise that being safe is not enough, lots of lovely paperwork to prove this is the requirement of all events. We have £5m public liability insurance which covers bike displays and activities including the public. In addition to this, we ensure our staff to £10m. On confirmation of your booking, we will provide you with our detailed health & safety guidelines which also includes the risk assessments for our activities.
Q. Are there any hidden charges?
A. Our quoted prices include everything required to execute our activities - you simply need to set aside space for us to do it in. The only other charge we make is for events more than 50 miles away from our base in the Scottish Borders. We then charge £0.50/mile to cover our significant fuel costs.
Q. Can you provide us with marketing materials?
A. Yes. We can provide photos of the same quality as on our website in hi-res for your brochures, press releases etc and can also provide the videos on our media page to help you secure funding, sponsorship or approval. In addition to this we can provide you with some exciting content for your promotional material.
Q. How do we liaise on the logistics?
A. We will provide you with a method statement detailing our planned build, execution and break-down plans. You will have a mobile phone number of a single point of contact for liaising on logistics for the run-up and duration of the event.
Q. Will you damage our grass?
A. We understand that some event sites are sensitive to erosion and we have carpeting that we can use to protect surfaces. We have done our full big air show and the Timbertrail in such circumstances and come away without causing significant damage to grass. We have even done the full show on an archaeological site and gone as far as purchasing new bollards that don't impact on the ground! It is inevitable that repeated bicycle tracks will leave a mark on grass, but our precautions mean any deposit for keeping your site intract should be safe with our activity. |